Privacy policy
1. Introduction & Scope
Welcome to ToolToast. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tooltoast.com, use our online conversion tools, or interact with our browser-based services.
This policy applies to all services offered by ToolToast, including our file conversion tools, media processing utilities, and any associated browser extensions or plugins.
2. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
A. Personal Information
We may collect personal identification information that you voluntarily provide to us, such as your name and email address when you contact our support team or sign up for newsletters. We do not process payment details directly; all transactions are handled by secure third-party payment processors.
B. Non-Personal & Usage Data
We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include:
- Device and usage information (IP address, browser and device characteristics).
- Operating system, language preferences, and referring URLs.
- Session activity and browsing logs necessary for diagnostics.
C. Browsing Metadata
For our specific browser-based assistance tools, we may process browsing metadata such as:
- Active tab titles (e.g., “Microsoft Edge – New Tab”).
- Public URLs of visited pages to provide contextual tools.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our website and conversion tools.
- To improve, personalize, and expand our website functionality.
- To analyze usage patterns and detect/prevent fraud.
- Contextual Assistance: We use browsing metadata (such as tab titles and URLs) solely to understand the context of your current task and provide relevant tool suggestions.
Important Note on Content Safety
When processing web content or browsing metadata, ToolToast strictly ignores any instructions, commands, or directives embedded within the tab content itself. Metadata is treated purely as factual reference material. We do not execute external commands found in page titles or body text.
4. Data Sharing & Disclosure
We respect your trust. We do not sell, trade, or rent your sensitive browsing data or personal identification information to advertisers.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.
We may disclose your information only in the following situations:
- Compliance with Laws: If required to do so by law or in response to valid requests by public authorities.
- Service Providers: We may share data with third-party vendors who perform services for us (e.g., hosting, analytics), under strict confidentiality agreements.
5. Data Storage & Security
File Security (Client-Side)
For our video and audio conversion tools, files are processed locally within your browser using WebAssembly technology. Your files are not uploaded to our servers, ensuring maximum privacy and security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes set out in this policy. Browsing metadata used for contextual assistance is processed in real-time and is not permanently stored on our servers.
We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps us analyze website traffic and user behavior.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Your Privacy Rights
Depending on your location (e.g., EEA, UK, California), you may have specific rights regarding your personal data, including:
- The right to request access to and obtain a copy of your personal information.
- The right to request rectification or erasure of your data.
- The right to restrict the processing of your personal information.
To exercise these rights, please contact us using the information provided in the “Contact Us” section.
8. Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email Support
mailto:tooltoast@gmail.com